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How to Spot and Avoid Scams Targeting New Business Owners

Starting a new business can be an exhilarating journey, but it can also attract unwanted attention from scammers looking to exploit your inexperience. These scams are designed to confuse and overwhelm, often using tactics that play on a new entrepreneur's fears and lack of familiarity with the online space. In this blog post, we will discuss common scams targeting new business owners, especially those claiming to provide website or SEO services, and how to protect yourself from these threats.


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The 'Spray and Pray' Tactics of Scammers


Scammers often use a strategy known as "spray and pray," where they send mass emails to numerous business owners, hoping to catch a few victims unaware. These emails claim to be from reputable companies or partners, such as Wix, offering to fix your website issues or improve your SEO. They often use urgent deadlines to instill a sense of panic, urging you to respond within 48 hours to secure their services.


High angle view of an open laptop displaying promotional emails
Scammers often use urgent emails to catch new business owners off guard.

Common Characteristics of Scam Emails


Recognizing these scam emails is crucial in preventing exploitation. Here are some common characteristics:


  • Generic Greetings: Scammers rarely use your name. Instead, they opt for vague terms like "Dear Business Owner."

  • Poor Grammar and Spelling: Many scam emails contain typos, grammatical mistakes, and awkward phrasing, which can be a red flag.

  • Urgency: They often claim that you must act now or miss a critical opportunity, which is a classic tactic to get you to respond quickly without thinking critically.

Checking the Sender’s Email Address


One of the first ways to identify a scam is by checking the sender's email address. If the email is from a free email service like Gmail or Yahoo, it should raise your suspicion. Legitimate companies will use their domain names for email communication.


For instance, Wix will communicate with users through the email address linked to their accounts, not through generic email accounts. Any communication claiming to be from Wix or another reputable company should come from a verified domain.


Eye-level view of an email inbox with suspicious emails highlighted
Be wary of emails from free domains, as they are often scams.

Verifying Their Social Presence


Many scammers claim to be experts in website building or SEO but lack tangible proof of their expertise. A quick way to verify their legitimacy is to check their social media presence:


  • Website: A legitimate service provider should have a professional website showcasing their work, client testimonials, and contact details.

  • Social Media: Check their social media profiles and see if they have a consistent presence. Look for engagement with their audience and content that reflects their expertise.


For example, if someone claims to be a Wix partner but does not have a Wix-certified badge on their profile, they might not be who they say they are.


Resources for New Business Owners


To further shield yourself from scams, it’s important to equip yourself with knowledge. There are several reputable resources available to help new business owners enhance their skills without falling victim to fraud.


  • Wix Free Offers: Wix provides free SEO training and tools to help you build your website effectively. This training can equip you with the skills to evaluate service providers critically.

  • Google's Free Courses: Google offers free technical and digital marketing courses that can help you understand the nuances of website management and search engine optimization.

  • Canva Design School: Canva has free design resources that can assist you in creating appealing visual assets for your online presence.

  • Google Developer Program: For those with more advanced skills, Google offers a free developer program. Inside the program, there are numerous trainings available to strengthen your technical skills.


Close-up view of a computer screen displaying Google digital marketing courses
Google offers free resources that can empower new business owners.

The Importance of Education


Educating yourself is a crucial step in the battle against scams targeting new business owners. By gaining knowledge, you can make informed decisions and better navigate online services. Scammers often exploit a lack of understanding, so understanding basic website management, SEO principles, and online marketing can profoundly reduce your risk.


Additionally, joining forums or groups where business owners share experiences can provide real-world examples of how others have avoided scams.


How to Safeguard Your Business


To effectively protect yourself against scams, consider implementing the following practical steps:


  • Set Up a Dedicated Business Email: Always use a dedicated email address for your business communications. This reduces the risk of scammers targeting your personal email, which can be linked to your other accounts.

  • Do Your Research: Before hiring any service provider, spend time reading reviews and checking references. Look for red flags and negative feedback.

  • Trust Your Instincts: If something feels off about an offer, trust your gut. It's far better to be cautious than to rush into a deal that may have significant repercussions.


Reporting Scams


If you encounter suspicious emails or communications, it’s important to report them. You can notify platforms like Wix or other service providers about phishing attempts. Most reputable companies take these reports seriously and can investigate further.


Moreover, you can report scams to local consumer protection agencies or online domains that collect data on fraud. This not only helps you but also protects other new business owners who might fall into the same traps.


Final Thoughts


As a new business owner, being aware of scams and their tactics is crucial for your success. By educating yourself, verifying sources, and staying cautious, you can safeguard your hard work and investment. Remember, legitimate website and SEO services are available that provide exceptional value without resorting to scare tactics or hard sells.


Utilize the resources from Wix, Google's free courses, and Canva's design insights to enhance your skills and competency in managing your business online. With the right knowledge and approach, you can navigate the challenges of entrepreneurship confidently and safely.


Monitor your email for suspicious activity, verify claims, and don't hesitate to seek help from trusted sources. Avoiding scams is not just about being cautious; it’s about empowering yourself with knowledge and tools to thrive in the ever-changing digital landscape.

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